User Training
TimelyBill offers a comprehensive and interactive user training process.
To ensure your success with our billing software, we provide high quality training. During the implementation process, our team guides you through the set-up and configuration of TimelyBill. Your users will learn how to administer TimelyBill, manage customers and operate our core billing modules.
While other vendors may limit user training, we offer a comprehensive educational experience. Our goal is to ensure you have the knowledge to maximize the use of the TimelyBill platform.
Below is an outline of TimelyBill's training process and methodology:
- Learning Management System (LMS)
Each self-paced training course engages students with narrated videos, key takeaway slides, quizzes, and task assignments. - Instructor-led training sessions (Microsoft Teams)
These personalized training calls are lead by one of our senior engineers or support staff. All instructor-led training sessions are also made available as video recordings to share internally with your team.- Basic Configuration / User Management
- Order Management
- On-demand support website and knowledge base
- Help ticket system
- Best practices documentation
- Integrated software tooltips and help files
- Feature release webinars
The TimelyBill onboarding experience is purposefully designed to give new users the tools and knowledge to be successful.
